Privacy Policy

1. What happens when you use a tool

This policy explains how Mediatavio handles information on mediatavio.com. The data involved depends on the tool you choose. Browser-based editing and server-assisted YouTube conversion work differently.

2. Files, recordings and browser storage

Local tools read the files you select to produce previews and downloads on your device. Screen Recorder captures the tab, window or display you approve through the browser's permission prompt. Microphone features request microphone access before recording. These local recordings are not uploaded to our conversion server.

Tool code and AI models may be downloaded from file.mediatavio.com and cached for later use. Browser storage can also retain a saved voice profile, conversion quality or a current job identifier. A saved voice profile can be sensitive even when it remains on your device.

You can remove saved voices using the controls provided by the tool, or clear this site's storage in your browser. Clearing storage can remove preferences and require models to be downloaded again. Clearing website data does not delete files you have downloaded to your device.

3. Server-assisted conversion and expiry

For YouTube conversion, we process the submitted video URL, selected output quality, job identifier, source metadata and the audio needed to fulfill the job. The server retrieves the audio from the third-party platform and makes the temporary result available for your browser to finish the conversion.

Temporary conversion files are configured to expire after one hour and are removed by recurring cleanup. Download links expire, and cancellation can cause files to be removed earlier. Cleanup may be delayed by an outage and retried after recovery. This schedule does not delete copies already saved on your device.

Reusable application resources, including public model and engine files, are stored separately from personal conversion files and can remain available longer.

4. Technical information and support

Our infrastructure can receive IP addresses, request times, requested URLs, browser information, referrers, connection details and error logs. We use operational data to deliver requests, investigate failures, manage capacity and reduce abuse.

If you email us, we receive your email address, message and any attachments you choose to send. We use them to respond and resolve the issue. Do not include passwords or recordings that are unnecessary for your request.

Operational logs and support messages are kept as needed for service operation, troubleshooting, security and applicable legal requirements. They are separate from the one-hour conversion-file cleanup schedule. We do not use your media or scripts to train our own AI models.

5. Cookies and website measurement

Using conversion tools requires an account. We retain a usage record with the tool name, reservation and completion times, task state, and any credit charge to provide the daily allowance and account history. Local media contents, filenames and generated text are not included in these records. Account and usage records are included in encrypted daily backups, which are retained for approximately 30 days.

If you choose Google sign-in, we receive your Google account identifier, verified email address and profile information. We store your account name, email, identity mapping, acceptance of our terms, and login dates in our account database. We do not receive your Google password. A session cookie keeps you signed in; the database stores a hash of its token. Short-lived login state and request counters help protect the sign-in process. Google handles its own sign-in page under its privacy policy.

You can edit your display name, export your account information, sign out of all devices from the account page. When account backups are enabled, encrypted historical copies are removed by scheduled retention cleanup, normally after 30 days. An outage can delay cleanup until the service recovers. This account feature does not upload the media processed by browser-based tools.

Mediatavio uses Google Tag Manager to load and manage site tags. The information processed depends on the tags enabled in its container.

These services and our delivery or security providers may use cookies, online identifiers, browser storage, page URLs, referral data and device information. This is separate from the media processing performed by the tools. Browser-based processing does not mean a page makes no network requests.

You can manage cookies and site storage through your browser settings and use browser or provider controls to limit tracking. Blocking scripts or storage may affect some features. Learn more from Google's Privacy Policy and Cloudflare's Privacy Policy.

6. Providers, disclosures and international access

We use hosting, network security, file storage, email and measurement providers to operate Mediatavio. Cloudflare helps deliver and protect website requests and supplies R2 storage. The source platform also receives requests when our service retrieves linked media.

Information can be processed outside your country, depending on the provider and the location handling a request. Providers' own policies explain their practices. We may disclose information when required by applicable law or when needed to investigate abuse, protect rights or respond to a security incident.

We do not offer your recordings, scripts or conversion files for sale. We do not promise that information transmitted online can never be accessed without authorization; use care when deciding which material to process or share.

7. Your choices and privacy requests

You control which local files you select and which microphone or screen permissions you grant. You can revoke those permissions, clear browser storage and delete downloaded copies using your device's controls. Avoid sharing temporary download links with people who should not access the file.

Depending on the law that applies to you, you may have rights to access, correct, delete or obtain a copy of personal information, restrict or object to certain uses, withdraw consent where applicable, or contact a data protection authority.

Send requests to [email protected]. Describe the request and provide relevant dates or job details where available. We may need enough information to verify and locate it. We cannot retrieve local files or voice profiles that exist only in your browser.

8. Children

Mediatavio is not intended for children under 13 or below the minimum age required where they live. If you believe a child has sent personal information to our service, contact us so we can investigate and take appropriate action.

9. Updates and contact

We update this policy when our tools or data practices change. The revision date appears above. For privacy questions, contact [email protected]. Our Terms of Service explain the rules for using the tools.

Payments and subscription records

FastSpring handles checkout, recurring billing and payment methods. We send your account email and a service account identifier to prepare checkout. We store the selected plan, billing interval, order and subscription identifiers, payment status, amounts, monthly credit allocations, and credit usage so we can provide and reconcile your subscription. Full card details are collected by FastSpring and are not stored by Mediatavio.

Payment records and allocation history are included in encrypted account backups. Financial records may need to be retained for accounting, disputes and applicable legal obligations. Payment information is also processed under FastSpring’s Privacy Policy.